When MOBOTIX developed the first weatherproof web cam with digital image sensors and an integrated PC back in 1999, no one could ever have imagined the impact this would have on the future of video surveillance. The transmission of video streams over computer networks finally enabled video technology to depart from the restrictions of a TV standard which had applied for 60 years, bringing it in line with the megapixel image quality of modern-day digital cameras. MOBOTIX is the only network camera manufacturer to date that is capable of storing smooth high-resolution video streams with 960 lines instead of the usual 288, including sound. The new technology isn't just more powerful in all areas, it also has two decisive advantages: it is more cost-effective than traditional CCTV video technology and more multi-functional thanks to its integrated computer and network connection.

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RMA-Procedure :

Please send your RMA request by mail to warranty@dmax.be

Include :

Type of camera

IP - address

Detailed error description

Name + full address

After approval an RMA number will be issued to send back the defective product.

Please note that only products with a valid RMA number will be accepted

Camera's received with No Fault Found will be charged € 110,00 by Mobotix.